Privacy Policy
Last updated: September 25, 2024
This privacy policy describes how My Store (the "Website", "we", "us" or "our") collects, uses, and discloses personal data when you visit the site annasvibe.com (the "Website"), use our services, make a purchase there, or otherwise communicate with us regarding the Website (collectively the "Services"). For the purposes of this privacy policy, "you" and "your" refer to you as a user of the Services, regardless of whether you are a customer, website visitor, or another person whose information we have collected in accordance with this privacy policy.
Changes to this privacy policy
We may update this privacy policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised privacy policy on the website, update the "Last updated" date, and take any other legally required steps.
1. Collection and use of your personal data
What personal data do we collect?
The type of personal data we collect about you depends on how you interact with our website and use our services. "Personal data" refers to information that can identify you or be associated with you.
The **information directly collected by you** includes:
- Contact details (Name, Address, Phone number, Email address)
- Order information (billing address, delivery address, payment confirmation)
- Account information (username, password)
- Customer support information (Communication with us)
**Usage data collected by us**
We can automatically collect information about your interaction with the services (usage data), such as your IP address, device information, browser type, and interactions on our website. We collect this data using cookies and similar technologies.
**Information received from third parties**
We may receive information from third parties, such as payment processors working on our behalf. This information will be handled in accordance with this privacy policy.
2. Legal bases for processing
We process your personal data based on the following legal grounds:
- **Contract fulfillment (Art. 6 para. 1 (b) GDPR)**: To fulfill the contract with you.
- **Legal Obligations (Art. 6 para. 1 (c) GDPR)**: If we are legally obligated to do so.
- **Legitimate Interest (Art. 6 para. 1 (f) GDPR**: In cases where our legitimate interest does not outweigh your rights and freedoms. You have the right to object to this processing at any time.
3. Cookies and Third-Party Tracking
We use necessary and optional cookies to enhance your experience. Necessary cookies are essential to ensure the basic functions of our website. Optional cookies, such as analytics and marketing cookies, are used only with your consent.
You can manage your cookie settings using the tool available on our website. Details about the cookies used can be found in the [Shopify Cookie Policy](https://www.shopify.com/legal/cookies).
4. Data Retention
We only store your personal data for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations. For example:
- Order data will be stored for X years to comply with tax obligations.
- Account data will be stored until you delete your account.
5. Disclosure of your data to third parties
We share personal data under the following circumstances with third parties:
- **Service providers**: Providers such as payment processors and hosting partners.
- **Business and Marketing Partners**: Third parties that assist us in providing our services.
- **Legal Obligations**: If this is necessary to comply with legal requirements.
We ensure that all third parties acting on our behalf comply with the data protection regulations according to the GDPR.
6. International Data Transfer
Your personal data may be transferred to countries outside the European Economic Area (EEA). We ensure that appropriate protective mechanisms such as the EU Standard Contractual Clauses (SCCs) are used.
7. Your Rights
You have the right:
- **Access to your data**.
- To request the **deletion** of your data.
- To obtain a **copy of your data** (data portability).
- To object to the processing of your data, especially for marketing purposes.
If you would like to exercise any of these rights, you can contact us using the contact details provided below.
8. Safety
Although we take security measures to protect your data, we cannot guarantee absolute security. Please do not transmit sensitive information to us via insecure channels.
Contact
If you have questions about our privacy practices or would like to exercise any of your rights, please contact us at info@annasvibe.com.