General terms and conditions of business
OVERVIEW
This website/application is operated by the OSUGA team. Throughout the website/application, the terms "we," "us," and "our" refer to the OSUGA team. OSUGA offers this website/application, including all information, tools, and services available on this page, to you, the user, on the condition that you accept all the terms, conditions, policies, and notices mentioned here.
By visiting our website and/or purchasing something from us, you are utilizing our "Service" and agree to be bound by the following terms ("TERMS", "Terms"), including the additional terms, conditions, and policies mentioned here and/or available through hyperlinks. These TERMS apply to all users of the website, including but not limited to users who act as browsers, providers, customers, merchants, and/or content providers.
Please read these TERMS carefully before accessing or using our website/application. By accessing or using any part of the website, you agree to be bound by these TERMS. If you do not agree to all the terms of this agreement, you may not use the website/application or the service. If these TERMS are considered an offer, acceptance is expressly limited to these TERMS.
All new features or tools added to the current business are also subject to the TERMS. You can view the latest version of the TERMS at any time on this page. We reserve the right to update, change, or replace parts of these TERMS by posting updates and/or changes on our website/application. It is your responsibility to check this page regularly for changes. Your continued use or access to the website/application after the publication of changes constitutes acceptance of those changes.
SECTION 1. ONLINE STORE TERMS AND CONDITIONS
By agreeing to these TERMS, you may not use our products for illegal or unauthorized purposes and may not violate any laws in your jurisdiction (including, but not limited to, copyright laws) when using the service.
You may not transmit worms or viruses or other destructive codes.
A violation of any of the terms will result in the immediate termination of your services.
SECTION 2. GENERAL TERMS AND CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (excluding credit card information) may be transmitted unencrypted and (a) may involve transmissions over various networks; and (b) may involve changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, the use of the service, or access to the service, or any contact on the website/application through which the service is provided, without our express written permission.
The headings used in this agreement are for convenience only and do not limit or affect these terms.
SECTION 3. ACCURACY, COMPLETENESS, AND CURRENTNESS OF INFORMATION
We are not responsible if the information provided on this page is not accurate, complete, or up to date. The material on this page is provided for general informational purposes only and should not be used as the sole basis for decisions without consulting primary, more accurate, complete, or more current sources of information. Any reliance on the material on this page is at your own risk.
This page may contain certain historical information. Historical information is necessarily not current and is for your information only. We reserve the right to change the content of this page at any time, but are not obligated to update information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4. CHANGES TO THE SERVICE AND PRICES
Prices for our products may change without prior notice.
We reserve the right to change or discontinue the service (or parts or content thereof) at any time without prior notice.
We are not liable to you or third parties for changes, price changes, suspensions, or the discontinuation of the service.
SECTION 5. PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website/application. These products or services may have limited quantities and can only be returned or exchanged in accordance with our return policy.
We have made every effort to display the colors and images of our products shown in the shop as accurately as possible. We cannot guarantee that the display of colors on your computer screen is accurate.
We reserve the right, but are not obligated, to restrict the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions or pricing information may be changed at any time without prior notice at our discretion. We reserve the right to discontinue any product at any time. An offer for a product or service on this page is void where prohibited by law.
We do not guarantee that the quality of the products, services, information, or other materials you purchase will meet your expectations or that errors in the service will be corrected.
SECTION 6. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities per person, per household, or per order. These restrictions may apply to orders placed from the same customer account, the same credit card, and/or the same billing and/or shipping address. If we make a change or cancellation to an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time of the order. We reserve the right to limit or prohibit orders that, in our discretion, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, see our return policy.
SECTION 7. OPTIONAL TOOLS
We can grant you access to third-party tools over which we have no control or influence.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without support. We assume no liability for your use of the optional third-party tools.
Any use of optional tools offered through the site is solely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms under which the tools are provided by the respective third parties.
We may also offer new services and/or features through the website/application in the future (including the release of new tools and resources). Such new features and/or services are also subject to these TERMS.
SECTION 8. LINKS FROM THIRD PARTIES
Certain content, products, and services available through our service may contain materials from third parties.
Links from third parties on this page may redirect you to third-party websites that are not affiliated with us. We are not responsible for the review or evaluation of the content or accuracy and assume no liability for materials or third-party websites or for other materials, products, or services from third parties.
We are not liable for damages or losses in connection with the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites. Please carefully review the policies and practices of the third party and ensure that you understand them before making a transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
SECTION 9. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send specific submissions (e.g., competition entries) at our request or send creative ideas, suggestions, plans, or other materials without our request, whether online, by email, by mail, or otherwise (collectively "Comments"), you agree that we may edit, copy, publish, distribute, translate, and otherwise use in any medium the Comments you submit at any time, without limitation. We are not obligated to (1) treat Comments as confidential; (2) pay compensation for Comments; or (3) respond to Comments.
We may, but are not obligated to, monitor, edit, or remove content that we deem, in our sole discretion, to be illegal, offensive, threatening, defamatory, slanderous, pornographic, obscene, or otherwise objectionable or that violates the rights of third parties or these TERMS.
You agree that your comments do not violate the rights of third parties, including copyrights, trademark rights, privacy, personality rights, or other personal or proprietary rights. You further agree that your comments do not contain defamatory or otherwise unlawful, abusive, or obscene material, or any computer virus or other malware that could in any way impair the functionality or operation of the service or any related website/application, other websites, or the internet. You may not use a false email address, impersonate someone else, or mislead us or third parties regarding the origin of the comments. You are solely responsible for all comments you submit and their accuracy. We accept no responsibility and liability for comments posted by you or third parties.
SECTION 10. PERSONAL DATA
Your transmission of personal data through the shop is subject to our privacy policy. You can find details in the "Privacy Policy" of this website.
SECTION 11. ERRORS, INACCURACIES AND OMISSIONS
Occasionally, our site or service may contain information that may include typographical errors, inaccuracies, or omissions that relate to product descriptions, prices, promotions, offers, shipping costs, transit times, and availability. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the service or on a related website/application is inaccurate, without prior notice (including after you have placed your order).
We assume no obligation to update, modify, or clarify information in the service or on a related website/application, including but not limited to pricing information, unless required by law. No specified update or refresh date on the service or on a related website/application should indicate that all information in the service or on a related website/application has been changed or updated.
SECTION 12. PROHIBITED USES
In addition to other prohibitions set forth in the TERMS, you may not use the site or its content: (a) for illegal purposes; (b) to solicit others to engage in or participate in illegal activities; (c) to violate international or UK regulations, rules, laws, or local ordinances; (d) to infringe our intellectual property rights or the rights of third parties; (e) to harass, abuse, insult, harm, defame, slander, belittle, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or other harmful code that may affect the functionality or operation of the Service or any related website/application, other websites, or the Internet in any way; (h) to collect or track personal data of others; (i) to engage in spam, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website/application, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website/application due to violations of the prohibited uses.
SECTION 13. DISCLAIMER OF LIABILITY; LIMITATION OF LIABILITY
We do not guarantee, ensure, or promise that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results obtained through the use of the service will be accurate or reliable.
You agree that we can suspend or cancel the service temporarily or indefinitely or at any time without notice.
You expressly agree that your use or inability to use the service is at your own risk. The service and all products and services provided to you through the service are (unless expressly stated by us) "as is" and "as available" for your use, without any representation, warranty, or conditions, whether express or implied, including all implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall we, our directors, officers, employees, subsidiaries, agents, contractors, interns, suppliers, service providers, or licensors be liable for injuries, losses, claims, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, but not limited to, lost profits, lost revenues, lost savings, data loss, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or the products obtained through the Service, or in any way related to your use of the Service or any product, including, but not limited to, errors or omissions in content or any loss or damage of any kind incurred as a result of the use of the Service or of content (or products) made available through the Service, even if we have been advised of the possibility of such damages. Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential damages, our liability in those states or jurisdictions shall be limited to the maximum extent permitted by law.
SECTION 14. COMPENSATION FOR DAMAGES
You agree to indemnify us and our parent company, subsidiaries, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims or demands, including reasonable attorney's fees, made by third parties due to or in connection with your violation of these TERMS or the documents incorporated by reference or your violation of laws or rights of third parties.
SECTION 15. SEVERABILITY CLAUSE
Falls a provision of these TERMS is declared unlawful, invalid, or unenforceable, that provision shall nevertheless be enforceable to the maximum extent permitted by law, and the unenforceable part shall be considered separately from these TERMS. This determination does not affect the validity and enforceability of other remaining provisions.
SECTION 16. TERMINATION
The obligations and liabilities of the parties that arose before the termination date shall remain in effect for all purposes after the termination of this contract.
These TERMS apply until they are terminated by you or us. You can terminate these TERMS at any time by informing us that you no longer wish to use our service, or if you stop using our website.
If we determine at our discretion that you have not complied with a condition or provision of these TERMS or suspect that you have not done so, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the termination; and/or we may deny you access to our services (or parts thereof).
SECTION 171. MASTER AGREEMENT
The failure on our part to exercise a right or a provision of these TERMS
Exercising or enforcing this right or provision does not constitute a waiver of this right or provision.
These TERMS and all policies or operating rules published by us on this site or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service and replace all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, previous versions of the TERMS).
Any ambiguities in the interpretation of these TERMS shall not be construed against the drafting party.
SECTION 18. APPLICABLE LAW
These TERMS and all separate agreements through which we provide you with services are subject to the laws of the United Kingdom and will be interpreted in accordance with them.
SECTION 19. CHANGES TO THE TERMS
You can view the latest version of the TERMS at any time on this page.
We reserve the right to update, modify, or replace parts of these TERMS at our sole discretion by posting updates and changes on our website/application. It is your responsibility to check our website/application regularly for changes. Your continued use or access to our website/application or the service after the posting of changes to these TERMS constitutes acceptance of those changes.
This website/application is operated by the OSUGA team. Throughout the website/application, the terms "we," "us," and "our" refer to the OSUGA team. OSUGA offers this website/application, including all information, tools, and services available on this page, to you, the user, on the condition that you accept all the terms, conditions, policies, and notices mentioned here.
By visiting our website and/or purchasing something from us, you are utilizing our "Service" and agree to be bound by the following terms ("TERMS", "Terms"), including the additional terms, conditions, and policies mentioned here and/or available through hyperlinks. These TERMS apply to all users of the website, including but not limited to users who act as browsers, providers, customers, merchants, and/or content providers.
Please read these TERMS carefully before accessing or using our website/application. By accessing or using any part of the website, you agree to be bound by these TERMS. If you do not agree to all the terms of this agreement, you may not use the website/application or the service. If these TERMS are considered an offer, acceptance is expressly limited to these TERMS.
All new features or tools added to the current business are also subject to the TERMS. You can view the latest version of the TERMS at any time on this page. We reserve the right to update, change, or replace parts of these TERMS by posting updates and/or changes on our website/application. It is your responsibility to check this page regularly for changes. Your continued use or access to the website/application after the publication of changes constitutes acceptance of those changes.
SECTION 1. ONLINE STORE TERMS AND CONDITIONS
By agreeing to these TERMS, you may not use our products for illegal or unauthorized purposes and may not violate any laws in your jurisdiction (including, but not limited to, copyright laws) when using the service.
You may not transmit worms or viruses or other destructive codes.
A violation of any of the terms will result in the immediate termination of your services.
SECTION 2. GENERAL TERMS AND CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (excluding credit card information) may be transmitted unencrypted and (a) may involve transmissions over various networks; and (b) may involve changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, the use of the service, or access to the service, or any contact on the website/application through which the service is provided, without our express written permission.
The headings used in this agreement are for convenience only and do not limit or affect these terms.
SECTION 3. ACCURACY, COMPLETENESS, AND CURRENTNESS OF INFORMATION
We are not responsible if the information provided on this page is not accurate, complete, or up to date. The material on this page is provided for general informational purposes only and should not be used as the sole basis for decisions without consulting primary, more accurate, complete, or more current sources of information. Any reliance on the material on this page is at your own risk.
This page may contain certain historical information. Historical information is necessarily not current and is for your information only. We reserve the right to change the content of this page at any time, but are not obligated to update information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4. CHANGES TO THE SERVICE AND PRICES
Prices for our products may change without prior notice.
We reserve the right to change or discontinue the service (or parts or content thereof) at any time without prior notice.
We are not liable to you or third parties for changes, price changes, suspensions, or the discontinuation of the service.
SECTION 5. PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website/application. These products or services may have limited quantities and can only be returned or exchanged in accordance with our return policy.
We have made every effort to display the colors and images of our products shown in the shop as accurately as possible. We cannot guarantee that the display of colors on your computer screen is accurate.
We reserve the right, but are not obligated, to restrict the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions or pricing information may be changed at any time without prior notice at our discretion. We reserve the right to discontinue any product at any time. An offer for a product or service on this page is void where prohibited by law.
We do not guarantee that the quality of the products, services, information, or other materials you purchase will meet your expectations or that errors in the service will be corrected.
SECTION 6. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities per person, per household, or per order. These restrictions may apply to orders placed from the same customer account, the same credit card, and/or the same billing and/or shipping address. If we make a change or cancellation to an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time of the order. We reserve the right to limit or prohibit orders that, in our discretion, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, see our return policy.
SECTION 7. OPTIONAL TOOLS
We can grant you access to third-party tools over which we have no control or influence.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without support. We assume no liability for your use of the optional third-party tools.
Any use of optional tools offered through the site is solely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms under which the tools are provided by the respective third parties.
We may also offer new services and/or features through the website/application in the future (including the release of new tools and resources). Such new features and/or services are also subject to these TERMS.
SECTION 8. LINKS FROM THIRD PARTIES
Certain content, products, and services available through our service may contain materials from third parties.
Links from third parties on this page may redirect you to third-party websites that are not affiliated with us. We are not responsible for the review or evaluation of the content or accuracy and assume no liability for materials or third-party websites or for other materials, products, or services from third parties.
We are not liable for damages or losses in connection with the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites. Please carefully review the policies and practices of the third party and ensure that you understand them before making a transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
SECTION 9. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send specific submissions (e.g., competition entries) at our request or send creative ideas, suggestions, plans, or other materials without our request, whether online, by email, by mail, or otherwise (collectively "Comments"), you agree that we may edit, copy, publish, distribute, translate, and otherwise use in any medium the Comments you submit at any time, without limitation. We are not obligated to (1) treat Comments as confidential; (2) pay compensation for Comments; or (3) respond to Comments.
We may, but are not obligated to, monitor, edit, or remove content that we deem, in our sole discretion, to be illegal, offensive, threatening, defamatory, slanderous, pornographic, obscene, or otherwise objectionable or that violates the rights of third parties or these TERMS.
You agree that your comments do not violate the rights of third parties, including copyrights, trademark rights, privacy, personality rights, or other personal or proprietary rights. You further agree that your comments do not contain defamatory or otherwise unlawful, abusive, or obscene material, or any computer virus or other malware that could in any way impair the functionality or operation of the service or any related website/application, other websites, or the internet. You may not use a false email address, impersonate someone else, or mislead us or third parties regarding the origin of the comments. You are solely responsible for all comments you submit and their accuracy. We accept no responsibility and liability for comments posted by you or third parties.
SECTION 10. PERSONAL DATA
Your transmission of personal data through the shop is subject to our privacy policy. You can find details in the "Privacy Policy" of this website.
SECTION 11. ERRORS, INACCURACIES AND OMISSIONS
Occasionally, our site or service may contain information that may include typographical errors, inaccuracies, or omissions that relate to product descriptions, prices, promotions, offers, shipping costs, transit times, and availability. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the service or on a related website/application is inaccurate, without prior notice (including after you have placed your order).
We assume no obligation to update, modify, or clarify information in the service or on a related website/application, including but not limited to pricing information, unless required by law. No specified update or refresh date on the service or on a related website/application should indicate that all information in the service or on a related website/application has been changed or updated.
SECTION 12. PROHIBITED USES
In addition to other prohibitions set forth in the TERMS, you may not use the site or its content: (a) for illegal purposes; (b) to solicit others to engage in or participate in illegal activities; (c) to violate international or UK regulations, rules, laws, or local ordinances; (d) to infringe our intellectual property rights or the rights of third parties; (e) to harass, abuse, insult, harm, defame, slander, belittle, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or other harmful code that may affect the functionality or operation of the Service or any related website/application, other websites, or the Internet in any way; (h) to collect or track personal data of others; (i) to engage in spam, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website/application, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website/application due to violations of the prohibited uses.
SECTION 13. DISCLAIMER OF LIABILITY; LIMITATION OF LIABILITY
We do not guarantee, ensure, or promise that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results obtained through the use of the service will be accurate or reliable.
You agree that we can suspend or cancel the service temporarily or indefinitely or at any time without notice.
You expressly agree that your use or inability to use the service is at your own risk. The service and all products and services provided to you through the service are (unless expressly stated by us) "as is" and "as available" for your use, without any representation, warranty, or conditions, whether express or implied, including all implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall we, our directors, officers, employees, subsidiaries, agents, contractors, interns, suppliers, service providers, or licensors be liable for injuries, losses, claims, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, but not limited to, lost profits, lost revenues, lost savings, data loss, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or the products obtained through the Service, or in any way related to your use of the Service or any product, including, but not limited to, errors or omissions in content or any loss or damage of any kind incurred as a result of the use of the Service or of content (or products) made available through the Service, even if we have been advised of the possibility of such damages. Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential damages, our liability in those states or jurisdictions shall be limited to the maximum extent permitted by law.
SECTION 14. COMPENSATION FOR DAMAGES
You agree to indemnify us and our parent company, subsidiaries, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims or demands, including reasonable attorney's fees, made by third parties due to or in connection with your violation of these TERMS or the documents incorporated by reference or your violation of laws or rights of third parties.
SECTION 15. SEVERABILITY CLAUSE
Falls a provision of these TERMS is declared unlawful, invalid, or unenforceable, that provision shall nevertheless be enforceable to the maximum extent permitted by law, and the unenforceable part shall be considered separately from these TERMS. This determination does not affect the validity and enforceability of other remaining provisions.
SECTION 16. TERMINATION
The obligations and liabilities of the parties that arose before the termination date shall remain in effect for all purposes after the termination of this contract.
These TERMS apply until they are terminated by you or us. You can terminate these TERMS at any time by informing us that you no longer wish to use our service, or if you stop using our website.
If we determine at our discretion that you have not complied with a condition or provision of these TERMS or suspect that you have not done so, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the termination; and/or we may deny you access to our services (or parts thereof).
SECTION 171. MASTER AGREEMENT
The failure on our part to exercise a right or a provision of these TERMS
Exercising or enforcing this right or provision does not constitute a waiver of this right or provision.
These TERMS and all policies or operating rules published by us on this site or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service and replace all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, previous versions of the TERMS).
Any ambiguities in the interpretation of these TERMS shall not be construed against the drafting party.
SECTION 18. APPLICABLE LAW
These TERMS and all separate agreements through which we provide you with services are subject to the laws of the United Kingdom and will be interpreted in accordance with them.
SECTION 19. CHANGES TO THE TERMS
You can view the latest version of the TERMS at any time on this page.
We reserve the right to update, modify, or replace parts of these TERMS at our sole discretion by posting updates and changes on our website/application. It is your responsibility to check our website/application regularly for changes. Your continued use or access to our website/application or the service after the posting of changes to these TERMS constitutes acceptance of those changes.